It was scraped up, and the nice fabric covering the $125 Graco travel system seat was covered in a sticky, black oily substance, he said. "We were told that if it was gate checked that it would be fine," he said.īut when they stepped off the flight, they were stunned. "The plastic is cracked and broken, you can see just how much its been scraped up and damaged," Andrew Caudill said.Īgents told them if they checked the seats at the gate while boarding, there would be no baggage fee. Families who travel with young children often bring a stroller or car seat along to the airport, then check it before boarding.īut one family's experience may make you rethink handing that seat or stroller off to a gate agent.Īndrew and Taylor Caudill took their 5-month-old on his first flight on Frontier Airlines to Orlando.
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